Help

Can't find what you need? support@tommcreative.com

How do I save a post to my phone?

For photo posts, open the post and tap Save to Photos on iPhone, or Download on a computer.

For video posts, tap Download MP4. On iPhone, this encodes the video — when it's ready the button changes to Save video. Tap it again to open the share sheet, then tap Save Video to save it to your camera roll.

How do video posts work?

Pick a video template, add your photos (or clips, depending on the template) and text, and CreatorForYou turns it into a short vertical video for Reels and TikTok. Tap Download MP4 to save it. Videos with sound can take up to a couple of minutes to finish on iPhone.

What is "Make posts for me"?

It's on your dashboard. Mention an item from your catalog, describe what you want, or tap "Skip — surprise me" — then choose 1, 3 or 5 posts. CreatorForYou uses your catalog and business info to make them, shows the credit cost before anything is made, and you can edit any post afterward.

How does voice work?

On your dashboard, open Make posts for me and tap the mic. Say what you want — like "make a post about our turkey club" or "50% off this weekend." Your words appear in the box and you can edit them before making posts.

If you mention an item from your catalog, your posts will feature it. On iPhone, the mic turns off as soon as you stop talking.

Why can't I use video templates?

Video templates unlock with an active paid plan. If you're on a free or founding trial, they'll unlock when your plan starts.

The mic button isn't showing — what do I do?

Voice works in Safari and Chrome. If you opened CreatorForYou from inside another app (like Instagram or Facebook), open it in your phone's browser instead — or tap the mic on your keyboard to talk.

How do I edit a post after it's made?

Open the post from your dashboard and tap Edit. You can change the text on the post or video, plus the caption and hashtags. Tap Save when you're done. Editing never uses a credit.

What is the catalog?

Your catalog is where you save the products or services you post about most — each with a photo, name, and optional price and description.

Add them once from your dashboard, then use From catalog in any template or let Make posts for me use them automatically. Adding descriptions helps your posts stay accurate.

How do I change or cancel my plan?

Go to your Account page and tap Manage Billing to change or cancel your plan.

Still need help?

Email us at support@tommcreative.com and we'll get back to you as soon as possible.